Important Information for Guests

Amari Vientiane Hotel Policies

Bookings - Amari Vientiane

Bookings

  • All room rates and services are subject to an 10% government tax, in line with local regulations.
  • A 50% surcharge applies to airport transfers scheduled between 23:00 and 07:00.
  • Cancellations must be made at least 7 days prior to arrival, unless stated otherwise in the rate plan.
  • Prepaid bookings are non-refundable or subject to cancellation fees, as stated in your confirmation.
  • Each reservation is subject to the hotel provider's change and cancellation policy, which may vary. Guests are typically required to notify the hotel of any cancellations at least 7 days prior to the scheduled arrival date. In the event of a prepaid reservation cancellation, guests will be charged the applicable change or cancellation fees as stated in the confirmation email or indicated in the hotel's policy.
Check-in & Check-Out - Amari Vientiane

Check-in & Check-Out

  • Check-in: From 3:00 PM
  • Check-out: By 12:00 PM (noon)
  • Early check-in and late check-out are subject to availability and may incur additional charges.
  • A valid passport, national ID or driver’s license is required at check-in.
  • During check-out, guests must provide their room number for verification.
Children - Amari Vientiane

Children

  • Children under 6 years old stay and dine free of charge when sharing existing bedding.
  • Children aged 0-2 years old, complimentary baby cot (on request).
  • To apply correct charges, the date of birth of any traveling child is required during the reservation process.
General - Amari Vientiane

General

  • Extra beds are available on request, subject to room type and availability. Additional charges may apply.
  • Pets are not allowed, except for certified service animals with prior notice.
  • Complimentary on-site parking is available for hotel guests.
  • Airport transfers are available at an additional cost. Advance reservation is recommended.
Amari Vientiane

Chaofa Ngum Road, Wat Chan Village, Chanthabuly District, Vientiane Capital, Lao PDR

Contact Us

Tel: +856 21 618 123
Enquiry

Hotel policies
  • Bookings: All room rates and services are subject to an 10% government tax, in line with local regulations.
  • Check-in & Check-Out: Check-in: From 3:00 PM
  • Children: Children under 6 years old stay and dine free of charge when sharing existing bedding.
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Amenities
  • Free Wi-Fi
  • 24-hour front desk
  • Airport transfer (on-request, extra charges apply)
Credit Card

We kindly request you present the physical credit card used for booking upon arrival
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