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Amari Residences Bangkok

36 Soi Soonvijai, New Petchburi Road Bangkapi, Huay Kwang Bangkok 10310
Tel. +66 (0) 2308 5900   Fax. +66 (0) 2319 9494

Hotel FAQ


What accommodation types are available and how do they vary?

Our five different apartment categories comprise 24 Studio Deluxe, 86 One-bedroom Deluxe, 6 One Bedroom Corner Suites, 12 Two Bedroom Suites and 1 Three Bedroom Suite. All are equipped with the modern amenities you would expect from a high class serviced apartment including spacious living and dining areas, work areas and fully equipped kitchens.

Are the rates charged per apartment or per person?

Rates are charged per apartment and vary according to single/double and triple occupancy. Very attractive long-stay rates are available.

Does my reservation require a guarantee?

All reservations require a credit card guarantee.

How do I cancel my hotel reservation without a charge?

To cancel your booking without incurring charges, contact the Reservations Department at least one day prior to your arrival. You will be given a cancellation reference number. Please note that you must be booked on a ’Flexible’ rate type as ’Advance Pre-Paid’ rates are non-refundable.

How many people can stay in one apartment?

Each apartment can accommodate a maximum of three people. The third bed is normally a rollaway type and charged at the prevailing cost. Extra beds for children under 12 years old are provided free of charge.

Are pets allowed?

We regret that animals of any kind are not permitted.

Does the internet rate include breakfast?

This depends on seasonal offers and promotions. For details of rates applicable to a particular period, please visit

What are the standard check in and check out times?

The standard check-in time is 14:00 and check out is at 12:00 noon. If you are arriving earlier we make every effort to make your accommodation available for you. Should you wish to guarantee availability for an early morning arrival, we recommend you include a booking to cover the night before.

Can I request a late check-out?

Late check out is possible subject to availability. Please note that for check out after 18:00 hrs an additional night will be charged at the regular rate.

Do you offer rate for short stays/day use?

Day use rates are available on request. Please contact reservations.

Do you have twin, triple and quadruple apartments?

We have twin and triple apartments, in the latter case an extra rollaway bed is normally added.Quadruple apartments are available.

What television channels are available in the apartments?

These are as follows although they are subject to change:
HBO, BBC, CNN, Bloomberg, ABC Asia Pacific, CCTV 4, TV5, DW, RAI, NHK, TVE, Discovery, Star Movies, MTV, ESPN, Star Sports, Arabian Channel, AL Jazeera News Channel, 5 Thai public channels

Do you have non-smoking apartments?

Non-smoking apartments are available upon request.

Are safety deposit boxes available?

All apartments have a safe deposit box provided free of charge.

Is e-mail available?

The building is fully covered for wireless broadband internet access, available in every apartment and in all public areas.


Is a babysitting service available?

Yes, a babysitting service is available. Please contact at Front Desk to arrange this in advance

What facilities are available for children?

There are special children’s menus, and we have a garden on the 8th floor where children can play in safety. For more information on travelling with children in Thailand, please visit our Family Traveler section.

Are baby cots available for the apartments?

Baby cots are available on request.

Are “high chairs” available in the restaurants?

Yes, they are.


Where is breakfast served and at what times?

A breakfast buffet is served in the Soma Restaurant on the Ground floor between 6:00am and 10:30am.

How many restaurants do you have and what are they?

There are two main restaurants:
The Soma Restaurant
Cafe’ The Buttercup for light snacks coffee tea and cakes.

Is vegetarian cuisine available in the restaurants?

A selection of vegetarian, dietary and diabetic diet dishes is available.

Do you have 24-hour food and beverage apartment service?



Is there a swimming pool?

The swimming pool is on the 8th floor.

How much parking space is available?

The parking can accommodate up to 115 cars.

Do you have hairdryers in the apartments?

Hairdryers are available in every guest apartment

How long does it take to get a taxi or limousine from the airport to the residences and approximately how much does it cost?

Depending on the time of day it takes approximately 30 minutes from the airport to The Residences, by highway. The cost ranges from roughly Baht 350 for a public meter taxi and Baht 1,000 net for a hotel limousine.

If I book an Amari limousine from the airport, will I be met by a member of Amari staff?

We have staff on duty at the airport to greet our guests and to escort them safely to the limousine.

Do you have a tour desk where I can book excursions during my stay?

Sightseeing tours are available via the Front Desk. Private driver-guide tours can also be arranged at our limousine counter.

Do you have special facilities and services available for the disabled traveler?

Yes, we have specially equipped apartments for disabled travelers, available on request at no additional charge, and subject to availability. A foldable wheelchair is also available on request.

Can you reconfirm my ongoing flight and make arrangements for domestic and international flights?

Yes, please contact the Front Desk for flight arrangements.

Is a doctor available?

Yes, we have a doctor on call 24 hours. A major international hospital is just one minute away.

How far is the nearest hospital?

1 Minute to Bangkok Hospital and Bangkok Medical center
5 Minutes from Piyavej Hospital

Where is the nearest bank or currency exchange?

A currency exchange facility is available at the Front Desk. There is also an ATM cash machine at the hotel.

Are there shops at the residences?

There are no retail shops available.

Can baggage be stored whilst I travel to another location in Thailand?

Certainly. Please contact the Concierge to arrange this.

Are special services available for female travelers?

There are no special services available for female travelers.

What beauty facilities are available?

The Nail Spa, located on ground floor

What voltage do you use in Thailand?

The voltage in Thailand is 220 V.

What is the VAT refund system in Thailand?

Tourists are able to claim back the VAT on larger purchases when they exit the country. Most department stores display a sign to this effect and will provide the necessary forms for completion.

Is it safe to drink tap water in Thailand?

It is not recommended to drink tap water. Complimentary drinking water is provided in all our apartments

What is the weather like at different times of the year?

As a general guideline, the weather in Thailand is warm all year round. However, the weather is generally most pleasant from November to February when there are clear skies and sunshine. The “hot season” is from April and May, when temperatures reach their highest. The “rainy season” is between June and September although it does not rain every day and usually the rain only lasts for an hour or so in the evening.

What should I wear in Thailand?

The dress code in Thailand is conservative and you should avoid wearing scanty or revealing garments, especially in the city. Shorts and sleeveless vests cannot be worn to visit a temple.

Are there any golf courses near the residences?

The closest is Thana City Golf Course on Bangna Trad Rd KM. 14. (Full range), which is 90 minutes away. We can arrange a golf tour for you, including tee-off time, caddy and equipment plus transportation to the golf course. Please contact the Concierge for details. There is also a nearby driving range - RCA Driving Range, Open Mon-Fri 7:00 - 11:00 Sat-Sun 7:00 - 10:00pm, 149 Local Rd. (RCA RAMA9) Bangkapi Huaykwang Bangkok 10320


Can I connect my laptop in the apartment?

Yes, all apartments have wireless access

What newspapers does the residences feature, and can these be delivered to my apartment?

We have The Bangkok Post, The Nation, International Herald Tribune and The Asian Wall Street Journal. Resident guests can request any of the above mentioned publications without charge.

Are secretarial and other business services such as translation available?

Yes, we can provide standard secretarial support services. For specialized needs however, it may be necessary to employ an outside company. Please contact the Front desk to discuss your exact requirements.

Are offices available for rent?

A meeting room is available on the ground floor. Please contact the Front Desk for details and availability.


Are there any major shopping centers near the residences? And, if so, where are they?

Shopping facilities include Royal City Avenue, Emporium Department store, and Pratunam Market all 5-15 minutes away by local taxi. Central Rama 9 is also nearby as is the Bangkok Plaza Community mall.

How close is the MRT Subway or BTS Skytrain?

It is about a 10 minute car ride away from MRT Subway Petchaburi station and a 15 minute car ride to BTS Phrompong or Thonglor stations.

Are you close to theatres/entertainment venues?

Yes, there are entertainment centres within Royal City Avenue about 5 minutes away by taxi. Within walking distance there are cinemas, a bowling alley, a Go Cart circuit, plus a variety of restaurants and bars.