Amari Galle

523C, Colombo Road, Ginthota, Galle, Sri Lanka
 
Tel. +94 91 203 0500   Fax. +94 91 203 0555

Frequently Asked Questions

Rooms and Rates

Does my room reservation require any guarantee?
... Yes, all room reservations require a credit card guarantee ...
How do I cancel my hotel reservation without a charge?
... To cancel your booking without incurring any charges, please refer to the cancellation policy within your confirmation email. Kindly note that pre-paid rates are non-refundable. ...
Do your rooms have WiFi?
... Yes, free WiFi is available in all rooms and throughout the resort ...
What room types do you have?
... We have 172 guestrooms in total, all featuring ocean views. Our room types include:
Room Type Approximate Size No. of Rooms
Deluxe Ocean View 39 sqm 147
Deluxe Terrace Ocean View 47 sqm 10
Grand Deluxe Ocean View 57 sqm 8
One Bedroom Suite Ocean View 95 sqm 6
Presidential Suite 360 sqm 1
...
Do you have king sized beds in all rooms?
... Yes, we do. Twin beds are also available in our Deluxe Ocean View and Deluxe Terrace Ocean View ...
Are safety deposit boxes available at the resort?
... Yes, all rooms offer a laptop-sized safe ...
Do you have individual climate control in your rooms?
... Yes, we do ...
What about tea and coffee making facilities?
... This is also available and replenished daily ...

Travelling With Children

What facilities are available for children?
... We have a Kids Club at our hotel ...
Are baby cots available?
... Baby cots are available on request ...
Are high chairs available in the restaurants?
... Yes, they are ...

Dining

Where is breakfast served?
... At Amaya Food Gallery ...
Is vegetarian cuisine available in the restaurants?
... Yes, they are ...
What restaurants do you have at Amari Galle Sri Lanka?
... We have 3 restaurants and bars; Amaya Food Gallery which is our signature all-day dining, the Shoreline Beach Club and Rooftop Bar.
Please note that alcoholic beverages will not be served during the full-moon ‘Poya day’ festivities or other special days as stipulated by Sri Lankan law ...

Facilities and Services

Is there a swimming pool in the hotel?
... Yes, there is ...
Do you have a fitness centre at Amari Galle?
... Yes, you can work out at our fully equipped FIT Centre ...
Is there a spa?
... Yes, we have a Breeze Spa at our resort and recommend you try one of our Signature Mood Massages ...
Is there anywhere that I can wait if I arrive early or have a late flight back?
... Our Voyager Lounge is available for you and features excellent facilities including complimentary use of showers, lockers to store hand luggage and free WiFi ...
Do you have a tour desk where I can book excursions during my stay?
... The hotel tour desk is situated in the lobby and excursions are available to all the main tourist attractions ...
Do you have a currency exchange service?
... Yes, we do at our Front Desk ...
Can you help me reconfirm my ongoing flights?
... Certainly, our Guest Relations team members will be pleased to assist with your travel arrangements ...

General Resort Information

How long does it take from the airport to the resort?
... It can take up to 2 hours and 30 minutes depending on which airport you are landing in.

Please see distances below:
From Transportation Distance Time
Bandaranaike International Airport 160 km 2 hours 30 minutes Car
Ratmalana International Airport 115 km 2 hours Car
...
What are the standard check-in and check-out times of the hotel?
... The standard check-in time is 14:00 and check-out is at 12:00 ...
What are the nearby attractions?
... The local attractions we recommend are the Old Town of Galle and its Fortifications (Galle Fort), the Dutch Reformed Church of Galle (Groote Kerk), the Japanese Peace Pagoda and Unawatuna Beach ...
What is your local currency?
... The local currency is Sri Lankan Rupee is the local currency but US Dollars can also be used ...
What voltage do you use in Sri Lanka?
... It’s 230V. We also provide adapters which are available on request ...
Is it safe to drink tap water in Sri Lanka?
... The tap water in Sri Lanka is not potable but complimentary drinking water is provided in all guest rooms ...
Do you have parking?
... Yes, we do have on-site parking ...
Do you have a pet policy?
... Regrettably, pets are not allowed at our resort ...