Amari Boulevard Bangkok

2 Soi 5 Sukhumvit Road Bangkok 10110
Tel. +66 (0) 2255 2930   Fax. +66 (0) 2255 2950

Frequently Asked Questions

Rooms and Rates

What types of rooms are available in The Hotel and what are the differences between the room types?
... The hotel has five categories of rooms: superior, deluxe, deluxe corner/terrace and suites.

Superior rooms are located on the 6th to 16th floors of the Siam Wing and Deluxe rooms are located on the 7th to 25th floors of the Krungthep Wing. In addition to the facilities available in our Superior room category, Deluxe rooms offer superior comfort and more space bathrooms.

Deluxe Corner rooms are located on the 9th to 24th floors of the Krungthep Wing. Deluxe Terrace rooms are located on the 7th floor of the Krungthep Wing. ...
Are your hotel rates per room or per person?
... The rates charged are per room although the cost may differ slightly for single, double and triple occupancy. ...
Does my room reservation require a guarantee?
... All room reservations require a credit card guarantee. ...
How do I cancel my hotel reservation without a charge?
... To cancel your booking without incurring any charge, please contact the : Reservations Department at least one day prior to your arrival. You will then be given a cancellation number. Please note that you must be booked on a ’Flexible’ rate type as ’Advance Pre-Paid’ rates are non-refundable. ...
How many guests can stay in one room?
... Each guest room can accommodate a maximum of three guests. Please note that the third bed will be a rollaway bed. ...
Do you offer discounts for a group booking?
... For details of the available group rates, please contact The Hotel’s Sales Department ...
Do you have a pets policy?
... We regret that animals are not allowed to stay in guest rooms. ...
Does the internet rate include breakfast?
... Breakfast is sometimes included in the internet rate. For details of the rates applicable to a particular period ...
What are the standard check-in and check-out times of The Hotel?
... The standard check-in time is 14:00 and check out time is at 12:00 noon. However, if you are arriving earlier than 4:00, we make every effort to ensure that a room is available for you. ...
Is it possible for early check-in?
... It is sometimes possible to check in earlier, however, this depends on availability and cannot be guaranteed. To be sure of having the room ready upon arrival, you can reserve the room from the night before. ...
How much do you charge for a late check-out?
... It is possible to have a late check out and charges apply. ...
Do you offer a room rate for short stay (day use)? How long are such stays?
... Day use room rates are not available. ...
Do you have twin, triple and quadruple rooms?
... We have twin rooms. We can provide an extra rollaway bed for a third person. We also have connecting rooms which can accommodate 4 guests. No quadruple rooms are available. ...
Are king size beds available in the rooms?
... Yes, they are. ...
Do you have rooms with a bathtub?
... Yes, we do. All guest rooms have a bathtub. ...
What television channels are available in the rooms?
... The following channels are available although this is subject to change:
: Local channels
: BBC
: Worldnet
: TV5
: DW
: Japanese news
: Bloomberg
: Super sports
: HBO
: MTV plus pay as per view movie channel ...
Do you have non-smoking rooms?
... Non-smoking rooms are available upon request. ...
Is there a safety deposit box available at The Hotel?
... All the guest rooms have a safe deposit box which is available free-of-charge. ...
Is e-mail service available at The Hotel?
... Guest are able to send and receive email at the Business Centre. ...
Is a baby-sitting service available?
... Yes, we have a baby sitting service available on request. 1 day advance notice is required. ...
What special services are available for children?
... Baby cots are available upon request. High chairs and special menus are provided for children. ...
Are baby cots available for the rooms?
... Baby cots are available on request. ...
Are high chairs available in the restaurants?
... Yes, we do have baby high chairs available in all our restaurants. ...
Where is breakfast served and at what time?
... The American Breakfast Buffet is served at the Peppermill Restaurant from 05.30 am to 10.30 am. ...
How many restaurants do you have and what are they?
... We have 2 restaurants in The Hotel:

Peppermill coffee shop - Modern design restaurant serving attractive breakfast and lunch buffet, as well as a-la-carte menu. Open daily from 05:30-23.00, 7 days a week.

Season - Thai restaurant is located on the 6th floor of the Siam Wing. ...
Is vegetarian cuisine available in the restaurants?
... A selection of vegetarian dishes is available in every outlet. ...
Is a special menu available for children?
... Yes, we have special menus for children in all restaurants. ...
Do you have 24 hour room service?
... Yes, we do. ...

General Hotel Information

Is there a swimming pool in The Hotel?
... There is an outdoor swimming pool, located on the 6th floor of the Siam Wing. ...
How much parking space is available at The Hotel?
... The parking can accommodate up to 170 cars. ...
Do you have hairdryers in the rooms?
... Hairdryers are available in every guest room. ...
How long does it take to get a taxi/limousine from the airport to The Hotel and approximately how much does it cost?
... It will take about 30 minutes from the airport to the hotel by expressway, depending on the time of day. A taxi will cost around 300 Baht. ...
If I take a hotel limousine from the airport, will I be met by Amari Hotels staff?
... Yes, we have staff on duty at the airport to meet all our arriving guests and to escort you to the limousine. The representative wears a red jacket and carries an Amari sign. ...
Do you have any special packages for honeymoons and anniversaries?
... Special packages are available for guests celebrating a special occasion. ...
Do you have a tour desk where I can book excursions during my stay?
... Yes, you can contact The Hotel tour desk in the lobby for excursion information. Excursions are available to all main tourist attractions. ...
Do you provide special facilities and services for disabled guests?
... Yes, we do have rooms for disabled guests. ...
Can The Hotel reconfirm my ongoing flight and make arrangements for domestic and international flights?
... Yes, Guest Relations staff will be pleased to assist with your travel arrangements. ...
Is a doctor available at The Hotel?
... We have a doctor on call 24 hours. ...
Can I get a massage at The Hotel?
... Yes, you can arrange a massage via the reception desk. ...
How far is the nearest hospital?
... The Bumrungrad Hospital is the nearest hospital and is about 10 minutes’ walk away. ...
Where is the nearest bank or currency exchange?
... You can exchange money at the front desk. Alternatively, many major banks are located nearby The Hotel. ...
What is the currency in Thailand?
... The currency in Thailand is Baht. Check the current exchange rate on our home page. ...
At what time do the banks open?
... The banks in Thailand are open from 8.30 am until 15.30 pm. Monday to Friday only. Banks located in department stores are open from 10.30 hrs to 19.00 hrs everyday. ...
Are there shops at The Hotel?
... Yes, we have a gift shop located in the lobby area. ...
Can luggage be stored at The Hotel whilst I travel to another location in Thailand?
... Yes, your luggage can be stored at The Hotel. Please consult our Bell Captain. ...
Can I order fresh orchids from The Hotel to take home?
... Yes, the Housekeeping Department can order them on request. ...
To what frequent flyer programmes is The Hotel a member?
... Amari Hotels is proud to be a member of the South African Airways Voyager program. ...
What beauty facilities are available at The Hotel?
... There is no beauty salon in The Hotel itself, but several beauty salons are within walking distance of The Hotel. ...
What voltage do you use in Thailand?
... The voltage in Thailand is 220 Volt. ...
What is the VAT refund system in Thailand?
... Tourists are able to claim back the VAT on larger purchases when they exit the country. Most department stores can assist you in arranging a refund. ...
Is it safe to drink tap water in Thailand?
... The tap water in Thailand is not potable. Complimentary drinking water is provided in all guest rooms. ...
What is the weather like at different times of the year?
... As a general guideline, the weather in Thailand is warm all year round. However, the weather is generally most pleasant from November to February when there are clear skies and sunshine. The hot season is from April and May, when temperatures reach their highest. The rainy season is between June and September. It does not rain every day and usually the rain only lasts for an hour or so in the evening. ...
What should I wear in Thailand ?
... Thai people are quite modest. Conservative dress is recommended. Shorts and sleeveless vests cannot be worn to visit a temple. ...
Are there any golf courses near The Hotel?
... Yes, within 1-hour drive from The Hotel. ...

Business Traveller

Can I connect my laptop in the room?
... Yes, provided your PC is equipped with the necessary software. ...
Are dual telephone sockets available in any of the rooms?
... Dual telephone sockets are available upon request for all rooms. ...
Do you have an express check-out service?
... Yes. Simply fill out the form in the room and hand it to the front desk cashier. ...
What newspapers does The Hotel receive and can these be delivered to my room?
... We have Bangkok Post, The Nation, International Herald Tribune, The Asian Wall Street Journal and the Japanese Yumiuri newspapers. Guests staying in Superior rooms can request one of the above mentioned newspapers without any charge. For guests staying in Deluxe and Suite rooms, we offer a daily delivery of a newspaper automatically. ...
Can I rent a mobile phone?
... Sorry, but we do not offer this service. ...
Are secretarial and other business services such as translation available?
... We can provide basic secretarial support services. For specialized needs it may be necessary to employ an outside company. Please contact the Guest Relations Desk to discuss your exact needs. ...
Are offices available for rent at The Hotel?
... Unfortunately, we do have an office for rent at The Hotel. ...
What is the daily charge for the limousine service?
... The charge for limousine service depends on the destination and travel time. ...

Shopping and Tourist Facilities

Are there any shopping centres near The Hotel and if so, where are they?
... Yes. Emporium, Central, Central World Plaza, Silom, Chatuchak Market. ...
How far is The Hotel from the main shopping areas?
... Many shops are within walking distance. Alternatively, take the skytrain to the Emporium or Central World Plaza. ...
How can I get to the main shopping areas?
... Sky train, walking, taxi. ...
Is The Hotel far from the Skytrain?
... The Hotel is only 50 meters to Nana Station. ...
Are you close to theatres/entertainment venues?
... Yes, within walking distance to one of Bangkok’s main entertainment venues. ...
What are the local tourist attractions?
... Bangkok’s tourist attractions are located throughout the city. Check with Guest Relations about how to go to each place. ...
What is the best way to see the city of Bangkok?
... By city tour which can be booked at The Hotel. ...
Can we book sightseeing tours directly at The Hotel?
... Yes, at the tour counter in The Hotel lobby. ...